For Returns: No returns unless our fault.Customer are responsible with purchase and should clarify all doubts before purchase. For Exchanges: Items can be exchanged if  returned within 14 days of receipt. Postage will be borne by customers for exchanges.For Faulty/ Wrong Items: Please return item upon request and refund will be issued or send replacement.Will refund postage on receipt.For Wrong Items, Take picture of item and send Paypal receipt for verification. Will resend item or refund