WD Caviar® Green™      SATA Hard Drives    1 TB, SATA 3 Gb/s    Model: WD10EACS
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Manufacturer Datasheet

http://www.wdc.com/en/products/Products.asp?DriveID=336

 

	F-A-Q
1.	Payment We accept the following payment methods: PayPal, money order, cashier's check and personal check. Personal checks will be held up to 7 business days before shipping. We are unable to take credit card payments over the phone. Payments is expected within 7 days. An unpaid item strike will be filed with eBay upon non-receipt of payment. I have difficulty sending payment through PayPal. Can you help me? You will need to have a confirmed address (i.e. your credit card billing address) in order to send payment. To verify you have a confirmed address, login to your PayPal account, click on Profile tab, under Account Information, click on Street Address link, verify your address is confirmed. I have difficulty confirming my address with PayPal. Can you help me? A confirmed address is  your credit card billing address. While we can help answer some general questions, we are not in a position to answer specific questions regarding your PayPal account. If you have difficulty confirming your address, please contact PayPal by phone (click on the Continue button). < close
2.	Shipping How soon do you ship? We usually ship a component order on the next business day after we receive your payment (or after your check payment clears). For a computer system order, we usually ship in 2 to 3 business days. When counting business days, please exclude weekends and national holidays. Buyer prepays shipping. We are unable to ship on buyer's courier account. Which shipping methods do you use? Generally, small component orders are shipped by the USPS. Computer system orders are shipped by FedEx ground or UPS. It is at the seller's discretion which shipping method we choose. If you have a specific preference, ask before you make a purchase. Bidding on multiple auctions? Simply wait for the most recent checkout email that you received from us before you proceed to make a payment. We will determine what items can be combined for shipping, and adjust the shipping to reflect the discount if any of the items can be combined. Questions about combined shipping discount? While some items can be combined for shipping, some items can not. If the items can be combined, shipping cost will be combined as: the highest base shipping rate + additional shipping rate for each additional item described in each bid listing. If you choose overnight shipping, it does not mean you will receive the item tomorrow. Add order processing time to the transit time, this is the total lead time. Order processing time is specified  in each bid listing. For example, if payment is made on a Thursday and the processing time is 1 day, we will ship on Friday. You will receive the package next Monday since courier delivers on week days, not on weekends. < close
3.	Tracking Where is the tracking number? Tracking number will be sent to your PayPal e-mail address if the payment is made by PayPal. If the payment is made with check or money order, tracking number will be sent to your eBay e-mail address. I don't have the tracking number. What's up? Tracking number will be sent to you automatically when the shipping label is printed. If you don't get the tracking number in the e-mail, check your junk e-mail folder. Quite often, this happens as a result of buyer's aggressive junk mail filter. To allow us to work efficiently to service most buyers, we are unable to respond to individual inquires asking for tracking numbers. < close
4.	Warranty and Return We stand behind every product we sell. All items carry a one year dealer warranty, unless otherwise stated. If you have a problem with your purchase, please contact us following the "Ask seller a question" link on eBay. In your e-mail, let us know the serial number of the item, and try to be specific when you explain the problem. If you see an error message, let us know the exact error message. General words like "DOA" or "Not working" does not help us understand a problem. We will respond to your e-mail and authorize a return for replacement or refund. No RMA number is necessary. Please include our e-mail response with your return. Buyer prepays return shipping. If we replace an item for you, we will prepay the replacement item shipping. Returns for credit must be made within 30 days of delivery, and is subject to a 15% restocking fee. S/H and insurance is non-refundable. Please allow up to 7 days for returns to be processed. < close
5.	Feedback Our automated system will leave positive feedback for buyers who have left positive feedback for us. Please contact us to resolve any issues there may be before leaving negative feedback. < close