Contact Information

If you have questions on how to use eBay or our policies, or need to report a concern, please visit our Help section. In most cases, you will immediately find answers to your questions. In the event that you don't, relevant help pages have links to eBay Customer Support that allows you to submit your questions or concerns to us and receive rapid responses to your inquiries.

• Mailing Addresses

  To contact eBay or PayPal by postal mail, please use the following addresses:

  eBay Headquarters: eBay Inc. 2145 Hamilton Avenue San Jose, CA 95125 U.S.A.

  PayPal Headquarters: eBay Inc. c/o PayPal eBay Park North 2211 North First Street San Jose, CA 95131 U.S.A.

  
  

• Suggestions

  Do you have a suggestion on how to improve eBay and make it the best trading community for you? Our best ideas have come directly from our members. We value your input and thank all of you who have contributed suggestions.

  Due to the large volume of suggestions we receive, we cannot respond to every email. However, we take our members' suggestions very seriously; we will read and consider every suggestion.

  Please click here to send us your suggestions. Thanks!

• Media Inquiries

  If you are a member of the media (Print, Broadcast, etc.) and have an inquiry relating to eBay Canada, please contact:

  Andrew Berthoff Environics Communications Phone: 416-920-9000