Your account security and your privacy are important to ensuring a positive experience on the eBay site. The pages in this section outline how you can protect your account, including steps you can take if you suspect that someone has tampered with your account.
Learn more about account security:
Most private communication, including email correspondence, is not regulated by eBay. The following pages outline what you can do if you are receiving unwelcome email, as well as when eBay may be able to take action.
Learn more about how eBay works with you to protect your privacy:
Protecting Your Privacy – Summarizes eBay’s Privacy Policy and describes limits for contacting members.
Privacy Policy – The comprehensive version of eBay’s Privacy Policy detailing your privacy rights on eBay.
Appendix to the Privacy Policy –Explains how your information is disclosed and what other people can see.
Cookies, Web Beacons, and Your Privacy – How eBay uses and restricts the use of cookies and Web beacons.
Minimizing Unwanted Email – Steps you can take to reduce the number of unwanted messages you receive. This page also contains types of unwanted email that should be reported to eBay.
Sending Headers – How to send full message headers when reporting unwanted email to eBay.
Spam (Unsolicited Commercial Email) – eBay's spam policy applies only to unsolicited commercial messages sent by eBay members. This page details the types of spam mail that you can report to eBay.
Misuse of eBay Forwarding System – eBay allows members to facilitate transactions through the Contact an eBay Member feature, but will investigate any misuse of this service.
