Learn how to use our ticket marketplace to buy and sell tickets with other fans.
How StubHub Works
- What are the fees for buying tickets and what do they cover?
- Where do these tickets come from?
- If an event is cancelled, will I get a refund?
- Where are my tickets?
- What happens once I place an order?
More Questions and Answers >
Welcome to StubHub! Let us help you get started. To learn about Creating an Account, Choosing a Password, Changing Your Account Information, and more, click New Users.
Finding TicketsWhether you're looking for a concert, sporting event, or stage show, we'll help you find the tickets you want in Finding Tickets.
Buying TicketsSo, you've picked out your tickets and you're ready to go! Get all the information you need to buy the tickets you've chosen in Buying Tickets.
DeliveryThis is the place to learn about Ticket Delivery Methods, Changing Your Shipping Address, and everything else about Delivery at StubHub.
Managing Your AccountFrom editing your contacts list to updating your payment information, learn all about the tools we provide to maintain your account in Managing Your Account.
- What is StubHub's commission and what does it cover?
- I received an email saying my tickets have sold. What should I do?
- When will I get paid?
- I sold my tickets, but I can't send them yet. What should I do?
- How do I set prices for my tickets?
Welcome to StubHub! Let us help you get started. To learn about Creating an Account, Choosing a Password, Changing Your Account Information, and more, click New Users.
Getting Started ListingWhether you have one or several extra tickets for the same event, tickets for multiple events, or an entire season ticket package to sell, you'll find all the information you need to start listing in Getting Started Listing.
Completing Your ListingLearn all about the finishing touches that will help ensure a sale, from Deciding on a Sale Price to Listing and Splitting Quantities of Tickets, in Completing Your Listing.
Managing Your ListingsTo help make sure your tickets sell, we'll tell you all about the tools you can use to stay actively engaged with your listings in Managing Your Listings.
Fulfilling OrdersCongratulations, you've sold your tickets! Get the nitty-gritty on the final steps you'll follow to complete your order in Fulfilling Orders.
DeliveryWhether you're shipping tickets to a buyer or to one of our local pick-up locations, this is the place to learn all about how Delivery works at StubHub.
Getting PaidYou've sold your tickets and now it's time to collect! You'll find everything you need to know about Payment Methods, Receiving Payment, and more in Getting Paid.
Selling with Last Minute ServicesWant to list your tickets right up to the start of the event? Want someone else to handle ticket delivery for you? Then free Last Minute Services might be just the ticket!
Managing Your AccountFind out about the tools we provide to manage and maintain your account in Managing Your Account.
