eBay General Announcements

Category Structure Changes in November 2008

news@eBay.com.sg — Wed, 26 Nov 2008 09:55:37 GMT

Based on suggestions from the Community, improvements have been made to the category structure on eBay.com.sg. New categories and sub-categories have been created for more effective item sear...

PayPal Seller Fee Payments Not Posting to eBay

news@eBay.com.sg — Thu, 20 Nov 2008 06:29:22 GMT

Please disregard the earlier announcement on PayPal seller fee payments not posted to eBay as this does not affect our users registered on eBay.com.sg. We apologise for the confusion this may...

PayPal unveils a local website for Singapore Users

news@eBay.com.sg — Mon, 17 Nov 2008 08:12:23 GMT

Just in time for the holiday season, we’re pleased announce the launch of PayPal Singapore – www.paypal.com.sg - a fully localised PayPal website wit...

Updated Dispute Console: The Resolution Center

news@eBay.com.sg — Sat, 15 Nov 2008 08:25:26 GMT

eBay has updated the Dispute Console, renamed the Resolution Center, and made it more user-friendly for both buyers and sellers. Click here ...

Safe Payment Requirements – Paperless Payments launch on eBay.com

news@eBay.com.sg — Tue, 11 Nov 2008 05:21:36 GMT

The new electronic-only payments policies on eBay.com are now in effect. This means sellers listing items for sale on eBay.com will no longer be able to list an item without one of th...

Changes to Member to Member emails

news@eBay.com.sg — Tue, 04 Nov 2008 07:09:50 GMT

eBay has rolled out some key changes with regards to how members can email and communicate with each other. Many of these changes are targeted to improve the buying experience ...

Two important security updates

news@eBay.com.sg — Mon, 03 Nov 2008 06:23:05 GMT

Trusted Selling with Identity Confirmation - Progress Update In April, eBay introduced trusted selling with identity con...

New Search to be default this week

news@eBay.com.sg — Fri, 31 Oct 2008 06:43:01 GMT

After many months of development, testing and community consultation, the new search will become the default on eBay.com.sg this week. Thanks to everyone who has given us feedback in the proc...

Feedback Revision Launches Soon

news@eBay.com.sg — Sat, 18 Oct 2008 06:08:14 GMT

eBay will be introducing Feedback Revision in the week of October 21st. Feedback Revision will enable buyers to change a Feedback rating, comment and Detailed Seller Ratings (DSRs). ...

Update on proposed changes to eBay internal organisation

news@eBay.com.sg — Thu, 09 Oct 2008 02:50:34 GMT

eBay will be proposing some changes designed to streamline the internal organisation. As part of the proposals, the internal-facing teams will be re-organised with the aim of ultimately makin...

New Sellers Special from September 26th – Free Bold for up to 3 listings

news@eBay.com.sg — Fri, 26 Sep 2008 02:18:27 GMT

From September 26th, new eBay Singapore sellers – who have not listed any items on eBay.com.sg to date, will enjoy free Bold for up to 3 Auction or Fixed Price listings. Sellers who ...

Bid Assistant To Be Removed

news@eBay.com.sg — Thu, 11 Sep 2008 09:16:09 GMT

As part of the ongoing efforts to simplify the site and remove features that have very low usage, eBay will be removing the Bid Assistant tool (which allowed buyers to bid on multiple similar...

Shop safely online with the eBay and PayPal Buyer Protection Programmes

news@eBay.com.sg — Mon, 08 Sep 2008 02:44:53 GMT

Having peace of mind goes a long way when you’re buying online. That’s why eBay and PayPal offer various types of buyer protection coverage for items you purchase on eBay. Coverage depends on ...

IMPORTANT: New Safe Payment Requirements on eBay.com

news@eBay.com.sg — Fri, 05 Sep 2008 01:34:15 GMT

Starting in late October, 2008, eBay.com will be moving to an electronic checkout process with 100% electronic payments. What does this mean if I...

Important News for eBay.com.sg Sellers – Free Gallery, Buy It Now and other changes to Optional Feature Fees

news@eBay.com.sg — Wed, 27 Aug 2008 11:44:29 GMT

eBay Singapore will be making changes to optional feature fees with effect from Tuesday, September 16, 2008. We are happy to announce that all sellers, who list on eBay.com.sg, ...

Category Structure Changes in September 2008

news@eBay.com.sg — Mon, 25 Aug 2008 02:01:44 GMT

Based on suggestions from the Community, improvements have been made to the category structure on eBay.com.sg effective from Monday, September 15, 2008. New categories and sub-categories (in ...

New pricing, more incentives and other changes to bring more buyers

news@eBay.com.sg — Thu, 21 Aug 2008 02:42:39 GMT

eBay has made an important announcement regarding changes to pricing, shipping and seller standards. More details can be found h...

Update on Feedback Percentage

news@eBay.com.sg — Wed, 13 Aug 2008 16:40:51 GMT

In July, we made an announcement that there will be a recalculation of Feedback percentages without neutrals. Neutrals, whether le...

Updates on Feedback

news@eBay.com.sg — Fri, 11 Jul 2008 08:49:38 GMT

Earlier on, we made an announcement on several modifications we are making to Feedback and the changes that will be implemented o...

Upcoming eBay User Agreement and Privacy Policy Update

news@eBay.com.sg — Fri, 11 Jul 2008 05:28:11 GMT

We will be making changes to the eBay User Agreement and

Digitally Delivered Goods to be banned on eBay.com.sg

news@eBay.com.sg — Wed, 09 Apr 2008 01:24:30 GMT

eBay has decided to ban digitally delivered goods listed on eBay.com.sg due to the high risk they pose in undermining eBay’s Feedback System. Digitally delivered goods are often repr...

Updated: Bold Feature Promotion from April 1st till 30th – 50% off Bold for up to 5 listings on eBay.com

news@eBay.com.sg — Tue, 01 Apr 2008 04:21:24 GMT

Please be aware that that the Bold Feature promotion from April 1st to April 30th should be as follows: For a limited time from April 1st till 30th, eBay Singapore sellers who have us...

Bold Feature Promotion from April 1st till 30th – 50% off Bold for up to 5 listings on eBay.com

news@eBay.com.sg — Mon, 31 Mar 2008 16:38:49 GMT

For a limited time from April 1st till 30th, eBay Singapore sellers who have used Bold less than 5 times on eBay.com to date, will enjoy 50% off Bold for up to 5 Auction or Fixed Price listin...

New Seller Special from April 1st – new sellers enjoy Free Gallery for first 3 listings

news@eBay.com.sg — Mon, 31 Mar 2008 16:18:36 GMT

From April 1st, new sellers – sellers who have listed less than 3 items on eBay Singapore to date, will enjoy Free Gallery for up to 3 Auction or Fixed Priced listings. Why use Ga...

Making it easier to recover listings

news@eBay.com.sg — Wed, 26 Mar 2008 06:34:48 GMT

We are pleased to announce the launch of a new feature that will enable sellers to correct listings that have been removed due to policy violations. Most listing violations are uninte...

Gallery Feature Fee Promotion from February 20th – 50% off Gallery Fees for existing sellers and new sellers enjoy Free Gallery for first 3 listings

news@eBay.com.sg — Wed, 20 Feb 2008 00:03:35 GMT

For a limited time from February 20th, existing sellers on eBay Singapore will enjoy 50% off Gallery Fees for Auction and Fixed Price listings. In addition, new sellers – who have li...

International sellers facing issues with linking their eBay and PayPal accounts - Resolved

news@eBay.com.sg — Wed, 06 Feb 2008 05:44:04 GMT

The issues concerning international sellers who were unable to link their eBay and PayPal accounts have now been resolved. Thank you for your patience and understanding. Regard...

Important News for eBay.com.sg Sellers – Changes to Gallery and other Optional Feature Fees

news@eBay.com.sg — Fri, 01 Feb 2008 02:29:26 GMT

eBay.com.sg will be making changes to optional feature fees with effect from Wednesday, February 20, 2008. Specifically, Gallery Fees will now be applicable to all selling formats – Ad, Aucti...

PowerSellers in Singapore will qualify for new PowerSeller Incentives

news@eBay.com.sg — Tue, 29 Jan 2008 15:13:44 GMT

This is an update to the earlier announcement made on the PowerSeller programme and incentives. We have updated our site with detailed information on the qualifying criteria and disco...

Intermittent Site Issues Resolved

news@eBay.com.sg — Fri, 30 Nov 2007 04:47:24 GMT

The intermittent errors faced when attempting to use the following site features on eBay.com.sg have now been resolved: Placing Bids, Buying Items and Making Best Offers Logging i...

Intermittent Site Issues

news@eBay.com.sg — Fri, 30 Nov 2007 03:44:32 GMT

We are aware that our members may be receiving intermittent errors when attempting to use the following site features on eBay.com.sg: Placing Bids, Buying Items and Making Best Offers ...

Issues with listing on eBay's international sites - Resolved

news@eBay.com.sg — Thu, 11 Oct 2007 06:16:16 GMT

The issue concerning eBay Singapore sellers who were unable to list on our various eBay international sites has been resolved. Thank you for your patience and understanding.

Issues with 'Contact Us' Form - Resolved

news@eBay.com.sg — Wed, 26 Sep 2007 09:10:21 GMT

Members are now able to use the ‘Contact Us’ form to reach Customer Support team. These issues have now been resolved. We apologize for any delays you may have experienced. Thank you for your pat...

Coming Soon: Changes to Classifieds Category

news@eBay.com.sg — Fri, 07 Sep 2007 09:14:35 GMT

Starting first week of October, we will be introducing an insertion fee for all Classified Ad Listings in the following categories:

PayPal Update: Home Page Beta Test and New Logo Coming Soon

news@eBay.com.sg — Thu, 23 Aug 2007 14:17:15 GMT

Over the past several weeks, we’ve been testing our new home page design with the Community and we’ve seen an extraordinary amount of participation and feedback. In a few weeks, we will be e...

* Understanding eBay’s Seller Non-Performance Policy Enforcement*

news@eBay.com.sg — Fri, 17 Aug 2007 09:24:58 GMT

We recently launched Detailed Seller Ratings (DSRs) to give buyers more information about the kind of service they can expect fro...

* Now available: New Real Estate category *

news@eBay.com.sg — Thu, 16 Aug 2007 05:48:04 GMT

If you’ve got a house to sell or property to rent, you can now list it on eBay.com.sg in our new Real Estate category. With this new category, you can list your property using the Classified Ad format...

Listing Policy Clarifications: Apple iPhone Pre-Sales and Post-Launch Sales

news@eBay.com.sg — Tue, 07 Aug 2007 03:54:13 GMT

In our efforts to ensure a fun and condusive trading environment, listed below are some listing policy clarifications that we are implementing with immediate effect: Apple iPhone Pre-Sales are p...

Consumer Product Safety Commission: Fisher-Price Toys Product Recall

news@eBay.com.sg — Mon, 06 Aug 2007 08:24:16 GMT

On August 2, 2007, the U.S. Consumer Product Safety Commission issued a recall for popular Fisher-Price toys such as Dora, Diego and Elmo due to a lead poisoning hazard. The recall involves various fi...

Education Specialist Programme launches in Southeast Asia

news@eBay.com.sg — Tue, 03 Jul 2007 08:01:47 GMT

During eBay Explained! 2006, we promised the Community that we would launch the Education Specialist Programme in your country. First available in the US, Canada, Australia and the UK, we are pleased ...

PayPal Homepage Beta Test

news@eBay.com.sg — Wed, 27 Jun 2007 08:35:06 GMT

We’re trying out a new look and feel! As one of our goals to continually improve the user experience on PayPal, making it safer and simpler to pay and be paid online, we're redesigning our Home Page....

PayPal Launches Local Phone Support

news@eBay.com.sg — Mon, 11 Jun 2007 04:46:18 GMT

PayPal is pleased to announce the launch of new customer support phone numbers in Singapore, making it easier for you to reach us when you need help or have a question. To contact us, simply log...

PayPal Increases Buyer Protection for International Purchases

news@eBay.com.sg — Thu, 07 Jun 2007 10:15:24 GMT

PayPal’s Buyer Protection Programme is designed to protect buyers shopping online. For even greater peace of mind, on June 7th, we’re enhancing our Buyer Protection Programme to cover a wider ra...

Notice: 2-Hour Scheduled PayPal Maintenance on Tuesday, June 19th

news@eBay.com.sg — Thu, 07 Jun 2007 03:22:29 GMT

Please note that the PayPal site will undergo a scheduled data center upgrade on June 19th, 2007. The upgrade is scheduled to begin at 12noon Singapore time, and last for approximately two hours. <...

Coming Soon – Improvements to Seller Invoices

news@eBay.com.sg — Wed, 30 May 2007 07:14:05 GMT

Here are some improvements we’re making to seller invoices for you to watch out for. Additional security for invoice emails The next invoice email you receive will contain only a text s...

PayPal Adds More Language Capabilities - Including Simplified Chinese and Expands to 190 Markets

news@eBay.com.sg — Fri, 11 May 2007 02:30:36 GMT

We are pleased to announce that PayPal has expanded again! Now, more languages and markets are available when you buy and sell using PayPal as your online payment method. New Languages

Winner Announcement: eBay Live! 2007 Contest– In Search of the Southeast Asian Champion

news@eBay.com.sg — Mon, 05 Mar 2007 10:58:18 GMT

We are pleased to announce the winners of the eBay Live!2007 Contest. Congratulations to the following eBay Sellers: Tier 1 Winner: b2biconnect_uk Tier 2 Winne...

Changes to the Feedback System

news@eBay.com.sg — Thu, 26 Apr 2007 03:24:41 GMT

We wanted to let you know about an update to the Feedback system, Feedback 2.0, which we introduced in April to eBay.com.sg and other countries. We have changed the way Detailed Seller Ratings ar...

Enhancements to eBay's Header

news@eBay.com.sg — Mon, 02 Apr 2007 04:13:49 GMT

One of the important areas on the eBay Web site is the site header - the bar at the top of almost every eBay page with the Buy, Sell, and other links. We’ve been working on the header to make it easi...

Feedback 2.0 Launched in 8 Markets

news@eBay.com.sg — Wed, 07 Mar 2007 02:34:41 GMT

eBay has been working on a new project to enhance the current reputation system. Feedback 2.0 adds a new dimension to eBay’s premier online reputation system, allowing buyers to rate transactions base...

Now available: Best Offer feature on ebay.com.sg

news@eBay.com.sg — Wed, 28 Feb 2007 08:41:45 GMT

From the 28th of February, sellers can use Best Offer to receive purchase offers from buyers, and then decide whether to accept ...

* Launch of Safeguarding Member IDs on eBay.com.sg *

news@eBay.com.sg — Tue, 06 Feb 2007 03:29:23 GMT

Since eBay began in 1995, it's been our job to balance the need for openness and transparency in the marketplace with the need to protect our Community of members from the threats that have appeared a...

Retiring Old Turbo Lister

news@eBay.com.sg — Fri, 26 Jan 2007 03:44:26 GMT

Dear Sellers, Last June, we launched the new and improved Turbo Lister and we are glad that currently more than 90% of sellers use the new Turbo Lister. Currently, sellers are able to list u...

A Message from Rob Chesnut – Trust & Safety Priorities

news@eBay.com.sg — Fri, 19 Jan 2007 06:02:20 GMT

I’m Rob Chesnut, Senior Vice President in charge of Trust & Safety for eBay. I work with our teams worldwide to ensure our community of users everywhere feel safe and confident when buying and sellin...

* Changes to Category Structure in Entertainment category *

news@eBay.com.sg — Thu, 18 Jan 2007 06:08:11 GMT

From mid January, the entire sub-category 'Internet Games' within the Entertainment category will be removed from the category tree. This means that its associated leaf categories 'World of Warcraft',...

Internet Connectivity in Singapore hit by Taiwan earthquake - Trading Advice

news@eBay.com.sg — Thu, 28 Dec 2006 10:42:47 GMT

On the evening of 26 December, an earthquake off the southern coast of Taiwan damaged several undersea cables shared by international telecommunications companies. This has resulted in widespread disr...

eBay Explained!2006 Presentation Materials available now

news@eBay.com.sg — Tue, 05 Dec 2006 09:15:11 GMT

This year, we held eBay Explained!2006 in Singapore on 11 November. You got a chance to hear from the eBay Guru himself, Jim Griffith, Dean of eBay University. As promised, we have made his present...

Policy Change: Feedback Manipulation

news@eBay.com.sg — Fri, 01 Dec 2006 07:54:54 GMT

eBay has made changes to its feedback policies to enable members to better understand when we will take action for artificial inflation of feedback. Some background: the Feedback Solicitation policy ...

Listing Policy Clarifications: PlayStation 3 and Nintendo Wii

news@eBay.com.sg — Tue, 21 Nov 2006 10:06:58 GMT

Listing guidelines for PS3 and Nintendo Wii listings In order to continue to ensure protection for our Community, the following requirements have been put in place for the sale of Playstati...

* eBay Browser Support Changes – Upgrade Your Web Browser *

news@eBay.com.sg — Tue, 14 Nov 2006 09:27:25 GMT

While over 95% of our members today use up to date browsers like Internet Explorer, Firefox and Safari to access the Internet, the remaining 5% are still using antiquated browser software or non-stand...

Restricted Use of Private Feedback

news@eBay.com.sg — Tue, 03 Oct 2006 08:51:43 GMT

About a month ago, we announced that we would be restricting the use of Private Feedback. Here’s a quick summary of what will change starting from today: What will change Me...

PayPal Expands to 103 Markets and Adds 10 New Currencies – Including Singapore Dollars

news@eBay.com.sg — Fri, 13 Oct 2006 01:41:28 GMT

We are pleased to announce that PayPal has expanded. More markets and more currencies are now available when you buy and sell using PayPal as your online payment method. There are now a total of 103...

Online Safety: Protect Yourself from Spoof (Phishing) Email and Websites & Fake Second Chance Offers

news@eBay.com.sg — Thu, 12 Oct 2006 03:07:19 GMT

Excessive Postage Charges Policy

news@eBay.com.sg — Wed, 26 Jul 2006 08:07:16 GMT

Thank you to those of you who have been reporting examples of excessive postage that you see on eBay. To learn more about this policy, please visit the

PayPal Updates: New Dispute Resolution Process & Chargeback Coverage

news@eBay.com.sg — Mon, 24 Jul 2006 01:23:35 GMT

Over the past year PayPal has been closely monitoring seller feedback and is happy to announce two new enhancements to our Dispute Resolution Process and Chargeback Coverage - both designed to help lo...

Football Fever. Live it with eBay

news@eBay.com.sg — Fri, 21 Jul 2006 07:55:22 GMT

Launch of Turbo Lister on eBay.com.sg

news@eBay.com.sg — Thu, 06 Jul 2006 02:25:55 GMT

A message from Dan Neary – eBay.com.sg upgrades to an International Site!

news@eBay.com.sg — Thu, 22 Jun 2006 00:13:31 GMT

eBay General Announcements

Category Structure Changes in November 2008

PayPal Seller Fee Payments Not Posting to eBay

PayPal unveils a local website for Singapore Users

Updated Dispute Console: The Resolution Center

Safe Payment Requirements – Paperless Payments launch on eBay.com

Changes to Member to Member emails

Two important security updates

New Search to be default this week

Feedback Revision Launches Soon

Update on proposed changes to eBay internal organisation

New Sellers Special from September 26th – Free Bold for up to 3 listings

Bid Assistant To Be Removed

Shop safely online with the eBay and PayPal Buyer Protection Programmes

IMPORTANT: New Safe Payment Requirements on eBay.com

Important News for eBay.com.sg Sellers – Free Gallery, Buy It Now and other changes to Optional Feature Fees

Category Structure Changes in September 2008

New pricing, more incentives and other changes to bring more buyers

Update on Feedback Percentage

Updates on Feedback

Upcoming eBay User Agreement and Privacy Policy Update

Digitally Delivered Goods to be banned on eBay.com.sg

Updated: Bold Feature Promotion from April 1st till 30th – 50% off Bold for up to 5 listings on eBay.com

Bold Feature Promotion from April 1st till 30th – 50% off Bold for up to 5 listings on eBay.com

New Seller Special from April 1st – new sellers enjoy Free Gallery for first 3 listings

Making it easier to recover listings

Gallery Feature Fee Promotion from February 20th – 50% off Gallery Fees for existing sellers and new sellers enjoy Free Gallery for first 3 listings

International sellers facing issues with linking their eBay and PayPal accounts - Resolved

Important News for eBay.com.sg Sellers – Changes to Gallery and other Optional Feature Fees

PowerSellers in Singapore will qualify for new PowerSeller Incentives

** Intermittent Site Issues Resolved **

Intermittent Site Issues

**Issues with listing on eBay's international sites - Resolved**

** Issues with 'Contact Us' Form - Resolved**

***Coming Soon: Changes to Classifieds Category***

PayPal Update: Home Page Beta Test and New Logo Coming Soon

*** Understanding eBay’s Seller Non-Performance Policy Enforcement***

*** Now available: New Real Estate category ***

***Listing Policy Clarifications: Apple iPhone Pre-Sales and Post-Launch Sales***

***Consumer Product Safety Commission: Fisher-Price Toys Product Recall***

**Education Specialist Programme launches in Southeast Asia**

***PayPal Homepage Beta Test ***

**PayPal Launches Local Phone Support **

**PayPal Increases Buyer Protection for International Purchases **

***Notice: 2-Hour Scheduled PayPal Maintenance on Tuesday, June 19th***

***Coming Soon – Improvements to Seller Invoices***

**PayPal Adds More Language Capabilities - Including Simplified Chinese and Expands to 190 Markets**

**Winner Announcement: eBay Live! 2007 Contest– In Search of the Southeast Asian Champion**

***Changes to the Feedback System***

***Enhancements to eBay's Header***

***Feedback 2.0 Launched in 8 Markets***

Now available: Best Offer feature on ebay.com.sg

*** Launch of Safeguarding Member IDs on eBay.com.sg ***

***Retiring Old Turbo Lister ***

***A Message from Rob Chesnut – Trust & Safety Priorities***

*** Changes to Category Structure in Entertainment category ***

**Internet Connectivity in Singapore hit by Taiwan earthquake - Trading Advice**

**eBay Explained!2006 Presentation Materials available now**

***Policy Change: Feedback Manipulation***

***Listing Policy Clarifications: PlayStation 3 and Nintendo Wii ***

*** eBay Browser Support Changes – Upgrade Your Web Browser ***

***Restricted Use of Private Feedback***

**PayPal Expands to 103 Markets and Adds 10 New Currencies – Including Singapore Dollars**

***Online Safety: Protect Yourself from Spoof (Phishing) Email and Websites & Fake Second Chance Offers***

**Excessive Postage Charges Policy **

**PayPal Updates: New Dispute Resolution Process & Chargeback Coverage**

**Football Fever. Live it with eBay**

**Launch of Turbo Lister on eBay.com.sg**

**A message from Dan Neary – eBay.com.sg upgrades to an International Site!**