Changes to VAT on 1st December 2008 - advice for eBay.co.uk sellers

news@eBay.com — Wed, 26 Nov 2008 20:18:21 GMT

Following our VAT announcement earlier this week we understand there is some concern in the community about the changes that will come into effect on Monday 1st December. We would like to...

Changes to VAT on 1st December 2008 - advice for eBay.ie sellers

news@eBay.com — Thu, 27 Nov 2008 15:09:33 GMT

Effective 1st December 2008, the standard rate of VAT in Ireland will be 21.5%. This rate increase from the previous rate of 21% was announced by the Minister of Finance in the 2009 budget. See

No Insertion Fee for auction-style listings on Saturday 29th & Sunday 30th November

news@eBay.com — Tue, 25 Nov 2008 15:02:27 GMT

This weekend, private sellers can list their items on eBay.co.uk using the auction-style format with a starting price of 99p or under and pay no Insertion Fee*. So it's a great opportunity to clear...

Half Price listing weekend on eBayMotors.co.uk - 29th & 30th November 2008

news@eBay.com — Tue, 25 Nov 2008 13:41:48 GMT

This weekend, when you list your car or any other vehicle on eBayMotors.co.uk you'll only have to pay a £4* Insertion Fee - that's half the usual price. You can list using the Auction-style, Auctio...

Guess What: eBay.co.uk’s Christmas marketing campaign launches

news@eBay.com — Fri, 14 Nov 2008 16:03:47 GMT

We thought you'd like to know that today we're launching a new marketing campaign for Christmas. The ‘Guess What’ campaign communicates the great value sellers are offering on eBay this...

Trial of new charity donation option in eBay checkout

news@eBay.com — Fri, 07 Nov 2008 10:41:19 GMT

We're testing a new option in eBay Checkout on eBay.co.uk, which will enable buyers to easily 'Give a Pound' to a featured charity when they’re buying, and support a good cause. So far, eBa...

Notification of end of e-Parcel Card pilot on eBay.ie

news@eBay.com — Thu, 06 Nov 2008 13:48:23 GMT

Please note that the e-Parcel Service discount for eBay sellers located in Ireland will end on 31st December 2008. All existing e-Parcel Cards and discounts are valid until that date. ...

Trial of new advertising placement on the item details page (View Item Page)

news@eBay.com — Mon, 03 Nov 2008 11:29:05 GMT

From today we're testing a new advertising placement on selected item details pages (also known as View Item Pages) on eBay.co.uk. The placement will be a short clickable string of text clearly la...

Get 25% off your final value fee when you offer free P&P in media categories

news@eBay.com — Wed, 29 Oct 2008 10:25:20 GMT

From 1st November until 31st December 2008, when you offer free domestic P&P in media categories* on eBay.co.uk, we’ll reduce your final value fee by 25%, allowing you to offer eve...

International site visibility feature fee reduced to 2p

news@eBay.com — Wed, 29 Oct 2008 10:30:22 GMT

From Thursday 6th November until Sunday 7th December you can add the International site visibility upgrade fee on Auction-style listings in eligible categories on eBay.co.uk for ju...

Effect of change from British Summer Time (BST) to GMT on 26th October

news@eBay.com — Tue, 21 Oct 2008 14:26:42 GMT

We'd like to clarify what happens to listing durations when British Summer Time (BST) ends this Sunday. On Sunday, 26th October 2008 at 2am, the clocks go back an hour, from 2am to 1am. Li...

Notice to Irish Sellers Listing on eBay.co.uk

news@eBay.com — Tue, 21 Oct 2008 11:25:09 GMT

eBay.co.uk recently announced that from 27th January 2009 their Postage and Packaging (P&P) policy will be updated. The changes will affect those Irish sellers that list on eBay.co.uk. The...

Policy changes – ivory trading, laser pointers and novelty banknotes

news@eBay.com — Mon, 20 Oct 2008 15:39:40 GMT

We wanted to let you know of important changes to some eBay policies. Counterfeit currency and stamps policy From 27th October we'll be extending our

PayPal scheduled maintenance - 3rd October, 7am to 8am

news@eBay.com — Mon, 29 Sep 2008 14:18:18 GMT

The PayPal site is currently undergoing scheduled maintenance. The maintenance began at 7am BST and is scheduled to run for approximately 1 hour. During this time, the following features wi...

Better protection for UK buyers and sellers with PayPal

news@eBay.com — Thu, 25 Sep 2008 10:15:47 GMT

As previously announced, PayPal is significantly expanding the amount of protection offered to buyers and sellers when they use PayPa...

PayPal scheduled maintenance - 3rd October 2008

news@eBay.com — Mon, 29 Sep 2008 14:00:43 GMT

We wanted to let you know that the PayPal site will undergo maintenance on Friday, 3rd October 2008 between 7am and 8am BST. During this time, the following features will be unavailable:...

Another winner claims free eBay fees for a year*

news@eBay.com — Tue, 23 Sep 2008 12:13:15 GMT

There’s still plenty of time to register for your chance to win a year’s worth of eBay and PayPal fees. One UK eBay seller will be drawn every...

Update: Turbo Lister

news@eBay.com — Thu, 25 Sep 2008 12:37:08 GMT

Update: added extra manual update steps for clarity. The updates to Turbo Lister to support the improvements to Buy It Now and Shops on eBay.co.uk and eBay.ie are nearly complete.<...

Update: improvements to Buy It Now and Shops are now here

news@eBay.com — Thu, 25 Sep 2008 08:16:11 GMT

The major improvements to the way Buy It Now and Shops work on eBay.co.uk and eBay.ie announced in August are now here. Our new Buy It Now means sellers can list as many identical items as ...

More members to experience the changed search on eBay.co.uk

news@eBay.com — Fri, 19 Sep 2008 15:52:23 GMT

This summer, we’ve been introducing a new search system with new layouts, greater flexibility in how to refine searches and more comprehensive search results. Next week, the remaining users,...

eBay Marketplace Research to be retired

news@eBay.com — Thu, 18 Sep 2008 11:29:55 GMT

As of September 22nd, eBay Marketplace Research will be retired and a new service from Terapeak will be offered as a replacement. On this date, existing subscriptions to eBay Market...

Changes to how you buy and sell on eBay.ie

news@eBay.com — Mon, 15 Sep 2008 15:43:16 GMT

As part of our ongoing efforts to make eBay an easier and safer place to shop, we’re working on giving eBay.ie a new look and some new features. Find what you want eBay w...

10c Listing weekend for Irish Sellers on Sept 20th & Sept 21st 2008

news@eBay.com — Mon, 15 Sep 2008 15:09:08 GMT

List for just 10c for the whole weekend of Sept 20th and Sept 21st 2008. All Insertion fees are only 10c for any listing using the Auction-style, Auction with Buy It Now or Buy It Now Only (Fixed P...

Bid Assistant to be removed

news@eBay.com — Fri, 12 Sep 2008 15:39:21 GMT

We’re always trying to make our sites simpler and take off features that don’t get much use. That’s why we’re going to retire Bid Assistant – which allowed you to bid on multiple similar ...

PayPal scheduled maintenance - 11th September, 7am to 8am

news@eBay.com — Tue, 02 Sep 2008 11:42:28 GMT

The PayPal site is currently undergoing scheduled maintenance. The maintenance began at 7am BST and is scheduled to run for approximately 1 hour. During this time, the following features wi...

Motors Half-Price Listing Weekend – Saturday 13th and Sunday 14th September

news@eBay.com — Thu, 04 Sep 2008 17:38:01 GMT

On Saturday 13th and Sunday 14th September, you can list any car or other vehicle on eBayMotors.co.uk for just £4* - that’s half the usual Insertion Fee. You can list using the Auction-styl...

Update: improvements to Buy It Now and Shops on eBay.co.uk and eBay.ie

news@eBay.com — Tue, 09 Sep 2008 14:36:51 GMT

We'd like to provide you with more information and updates to the announcements we made 20th and 25th August about improvements to Buy It Now and Shops on

An update on Feedback

news@eBay.com — Fri, 11 Jul 2008 09:17:02 GMT

Earlier this year we made significant changes to the Feedback system to improve seller standards and give buyers even greate...

Community discussion boards maintenance – 11 July, 7am-9am

news@eBay.com — Thu, 10 Jul 2008 16:05:41 GMT

We wanted to let you know that the Community discussion boards will be undergoing maintenance tomorrow, 11 July, between 7am and 9am. You may notice some disruption to discussion board serv...

List for just 5p

news@eBay.com — Mon, 30 Jun 2008 16:10:13 GMT

On Tuesday, 8th July 2008, Insertion Fees are just 5p for any listing using the Auction-style, Auction-with-Buy It Now and Buy It Now only (fixed price) formats in an eligible category on eBay.co.u...

eBay's fight against counterfeits

news@eBay.com — Thu, 03 Jul 2008 13:21:40 GMT

We wanted to let you know that you can read a letter from eBay's Douglas McCallum regarding our fight against counterfeits. Regar...

A new look for checkout and My eBay on eBay.co.uk

news@eBay.com

Updated to add link to more information and FAQs about the new My eBay. As part of our ongoing efforts to make eBay an easie...

Testing Shops items display

news@eBay.com — Fri, 27 Jun 2008 13:29:32 GMT

We wanted to let you know that over the next few weeks we’ll be testing how buyers react to different displays of Shops items on eBay UK search results pages. These tests are part of our continual...

First three listings for free for first time sellers in Ireland

news@eBay.com — Fri, 13 Jun 2008 14:49:05 GMT

Between 27th June and 24th July, we're offering first-time sellers the chance to list their first three items for free. So there’s never been a better time for Irish members to start earning the...

An update from eBay Live!

news@eBay.com — Fri, 20 Jun 2008 15:06:22 GMT

eBay Live! - eBay’s annual community event bringing together eBay members and employees from around the world – has been taking place this week in Chicago. We wanted to share some of...

Coming soon: changes to search

news@eBay.com — Fri, 13 Jun 2008 15:06:05 GMT

We’re changing the way search works, and giving our search pages a new look. Everybody who searches on eBay.co.uk will see the changes from this week. You’ll see that we’ve updated the la...

Update to the Accepted Payments policy

news@eBay.com — Tue, 10 Jun 2008 08:31:48 GMT

In line with the recent change requiring all listings on eBay.co.uk to offer PayPal, the Accepted Payments Policy has been updated.

Coming Soon: International Site Visibility listing upgrade

news@eBay.com — Mon, 31 Mar 2008 16:09:06 GMT

We would like to tell you about a new International Site Visibility listing upgrade that will give UK and Ireland sellers full visibility and access to buyers on the US and Canadian eBay sites. <...

Sell more for less – Insertion fees are 5p on 3rd April

news@eBay.com — Mon, 31 Mar 2008 14:40:09 GMT

On Thursday 3rd April, pay only 5p per item when you list with any starting price using the Auction-style, Auction with Buy It Now or Buy It Now only formats. There's no better time to get...

Monitor Your DSRs with the New Seller Dashboard

news@eBay.com — Thu, 27 Mar 2008 17:01:23 GMT

Further to our previous announcement, it’s likely the launch of the new Seller Dashboard will be delayed until next week. Additionally...

Update on Changes to Feedback

news@eBay.com — Thu, 27 Mar 2008 15:12:51 GMT

In January we announced some changes to Feedback, effective in May. Since then, we’ve also been putting measures i...

Making it easier to recover listings

news@eBay.com — Thu, 27 Mar 2008 12:06:01 GMT

We thought you’d like to hear about a new feature that will make it easier for sellers to correct their listings when they have been removed due to a policy breach. Many listing policy brea...

Expanded seller protection for eBay PowerSellers

news@eBay.com — Thu, 27 Mar 2008 11:00:24 GMT

PayPal is now providing expanded seller protection as an exclusive offer for eBay PowerSellers. Sellers have asked for more seller protection, especially for international payments, and Pay...

Protecting bidder User IDs

news@eBay.com — Thu, 20 Mar 2008 14:10:29 GMT

From 31st March, we'll start hiding the User IDs of members bidding on all auction-style listings on eBay.co.uk and eBay.ie. All bidder IDs on the Bid History page and the high bidder's ID on the V...

Making eBay Safer and Easier with PayPal

news@eBay.com — Fri, 21 Mar 2008 14:37:19 GMT

Buyers are more confident and likely to buy on eBay, and sellers more likely to see their listings convert into sales, when PayPal is offered as a payment method. It also means we can provide prote...

Issues with PayPal buyer notes

news@eBay.com — Thu, 20 Mar 2008 17:46:40 GMT

We wanted to let you know that we are aware that some sellers are not receiving buyer notes on PayPal emails, and we are urgently looking into the issue. While we work on a permanent soluti...

Extra discounts on Final Value Fees for qualifying sellers

news@eBay.com — Thu, 20 Mar 2008 17:05:19 GMT

We recently announced substantial changes to the eBay marketplace for 2008. These changes are designed to provide clear incentives and rewards for sellers to continue offering good service, and gi...

Add a Gallery picture for free

news@eBay.com — Tue, 18 Mar 2008 09:54:00 GMT

From 18th to 31st March, you can add a Gallery picture next to your listing on the search results page for free. A buyer’s mor...

Optimising Best Match in search results

news@eBay.com — Fri, 14 Mar 2008 16:03:03 GMT

We are continually optimising how we display search results on eBay.co.uk. As you know, we are already offering better visibility to sellers who offer great customer service (see our

New listing policy for major charity events and free ticketed events

news@eBay.com — Wed, 05 Mar 2008 10:58:53 GMT

We’ve recently been working with a number of charities in the UK to look at how they can benefit from the resale of event tickets on eBay.co.uk through our eBay for Charity programme. As a ...

Welcome to the joys of spring! Free listing weekend - 8th and 9th March.

news@eBay.com — Fri, 29 Feb 2008 09:54:12 GMT

Pay no Insertion Fee if you list an item this weekend using the Auction-style format, in eligible categories, with a starting price of 99p or under. You’re free to list as many items as yo...

PayPal online postage maintenance – 1st-2nd March

news@eBay.com — Fri, 29 Feb 2008 11:43:06 GMT

We wanted to let you know that there’ll be a scheduled update of the Royal Mail Paypal online postage system from around 10pm, Saturday 1st March to 3am, Sunday 2nd March. During this ti...

Offering safe payment and protection on eBay.co.uk

news@eBay.com — Mon, 28 Jan 2008 18:08:14 GMT

As previously announced in January, eBay will be extending both the requirement to offer PayPal to buyers and the protection we provide to sellers, so that people can shop and sell with more confi...

Motors Half Price Listing Weekend – Saturday 1st and Sunday 2nd March

news@eBay.com — Wed, 27 Feb 2008 09:44:59 GMT

It’s not often you only pay half price for something, but this weekend you can list in the Cars, Parts & Vehicles sub-categories on eBayMotors.co.uk for half the usual price when using the Auction...

Detailed Seller Ratings - changes to search results visibility

news@eBay.com — Tue, 26 Feb 2008 14:07:31 GMT

We wanted to let you know about further changes to how listings are displayed in search results. We’re doing this to reward sellers who offer great customer service, by making it easier for buyers...

Improving eBay Checkout

news@eBay.com — Mon, 25 Feb 2008 15:42:37 GMT

We will soon be launching a new streamlined Checkout flow, which is designed to simplify and improve the buying process. We hope these changes will create a better buyer experience for all our user...

Listing Policy: Teenage Cancer Trust Tickets

news@eBay.com — Fri, 22 Feb 2008 08:45:55 GMT

Tickets to a series of concerts in April organised by the Teenage Cancer Trust to help raise essential funds to build specialist teenage cancer units within the NHS will be going on sale on today (...

Testing changes on the View Item Page

news@eBay.com — Wed, 20 Feb 2008 17:22:04 GMT

We wanted to let you know that over the next couple of months, 2% of users will be shown two different versions of the View Item pages. We are testing alternative layouts to see which makes it eas...

New fee pricing for eBay.co.uk and eBay.ie sellers

news@eBay.com — Mon, 28 Jan 2008 17:53:57 GMT

We wanted to remind you that the new fees for sellers on eBay.co.uk and eBay.ie are now effective. Sellers on eBay.co.uk: View the

Extension to rules for display of business information on View Item page

news@eBay.com — Mon, 04 Feb 2008 09:12:51 GMT

Please note that the changes in this announcement are also relevant for sellers trading on eBay.ie. Regards, The eBay Team

Scheduled Maintenance for This Week -- Including eBay Checkout

news@eBay.com — Wed, 06 Feb 2008 14:48:35 GMT

The eBay system will be undergoing general maintenance from approximately 07:00 to 09:00 GMT on Friday, February 8th. Please note that eBay Checkout will be completely unavailable for one hour -- 0...

Better Listing Quality - VAT inclusive policy (eBay.co.uk and eBay.ie)

news@eBay.com — Tue, 22 Jan 2008 14:27:17 GMT

From 20th February 2008, we'll be changing the policy around how sellers are allowed to treat VAT in their listings. Currently, we leave it to sellers to decide whether they include VAT in ...

eBay Express update

news@eBay.com — Mon, 28 Jan 2008 17:25:36 GMT

Based on feedback from our buyers and sellers, we’ve taken the decision to close eBay Express in the UK, and focus our efforts on the main eBay.co.uk site. Many of the innovations pioneered...

PowerSellers registering as a business on eBay.co.uk and eBay.ie

news@eBay.com — Mon, 28 Jan 2008 17:14:00 GMT

EU law states that anyone who is trading as a business must clearly indicate this to consumers – something we enable by offering business accounts. PowerSellers who are not already register...

Great Service Makes the Difference in 2008

news@eBay.com — Mon, 28 Jan 2008 17:40:54 GMT

Hi, I’m Mark Lewis and I lead the team that focuses on eBay’s marketplaces in UK and Ireland. eBay is today delighted to announce a series of substantial new benefits for sellers on eBay.co.uk and...

Total Cost Sort option added for listings across all categories

news@eBay.com — Tue, 29 Jan 2008 09:18:32 GMT

We wanted to let you know that we have introduced a “Price + P&P Sort” search option. We’re doing this as part of our ongoing efforts against excessive postage and packaging (P&P) charges t...

Announcing new eBay Leadership

news@eBay.com — Fri, 25 Jan 2008 18:26:50 GMT

Tens of thousands of people now earn a primary or secondary living on the eBay.co.uk site – proof of an incredible entrepreneurial spirit and the power of the internet to transform lives. It’s the...

Problems with PayPal and Switch/Solo payments resolved

news@eBay.com — Fri, 25 Jan 2008 14:05:50 GMT

The ability to pay with Switch/Solo debit cards on PayPal is now available. We apologise for any inconvenience. Regards, The eBay Team

24 and 48 hour courier postage options available for listings

news@eBay.com — Wed, 23 Jan 2008 16:06:03 GMT

We wanted to let you know that eBay sellers now have two additional postage options for use on their eBay listings: ‘Other 24 Hour Courier’ and ‘Other 48 Hour Courier’. The new options giv...

Half price Listing Day – Thursday 24th January

news@eBay.com — Fri, 18 Jan 2008 14:05:36 GMT

This Thursday, 24th January, when you list an item in an eligible category on eBay.co.uk using the Auction-style format you will pay a half-price Insertion Fee on every item you list. Ter...

Royal Mail Price Changes from 7th April, 2008

news@eBay.com — Wed, 09 Jan 2008 18:00:04 GMT

Royal Mail has announced the following price changes, effective from 7th April, 2008: A First Class stamp for a standard packet weighing 101g to 250g will cost £1.45, an increase of 7p. ...

UK-US visibility in more categories

news@eBay.com — Tue, 08 Jan 2008 18:11:41 GMT

We wanted to update you on the testing we're performing to enable relevant UK items meeting certain criteria to appear on eBay.com. (See the

Consumer Product Safety Commission - Toys Recalled Week of Oct 15th

news@eBay.com — Fri, 02 Nov 2007 09:39:36 GMT

We'd like to draw your attention to a product recall announcement made in the US, particularly if you buy or sell on eBay.com. The U.S. Consumer Product Safety Commissi...

eBay.co.uk's new home page

news@eBay.com — Thu, 01 Nov 2007 12:47:57 GMT

We're happy to say that we have launched a new homepage. We've been testing various designs for a while now (see previous announcemen...

Changes to eBay Sign-in Page

news@eBay.com — Wed, 31 Oct 2007 13:44:48 GMT

Updated tip 3. Over the next week, eBay will be introducing a new, friendlier sign-in page that's easier to use. We'll be encouraging guests to register on the site and highlightin...

Skype buttons extended to all categories

news@eBay.com — Tue, 30 Oct 2007 14:56:06 GMT

In the next few days, sellers will be able to add Skype buttons to listings in any category. Adding Skype buttons gives buyers a quick and easy way to contact sellers directly, meaning the...

Effects of promotions on eBay.com visibility

news@eBay.com — Tue, 30 Oct 2007 18:30:55 GMT

We thought we should let you know that listing an item around the time that our one-day promotions take place (such as this Thursday’s Half...

Find out what’s happening ‘backstage’ at eBay

news@eBay.com — Tue, 30 Oct 2007 10:58:01 GMT

We are pleased to present ebay.co.uk/backstage where you may learn more about recent and upcoming changes on eBay.co.uk that will make the s...

Introducing a new PayPal security feature

news@eBay.com — Tue, 30 Oct 2007 10:18:11 GMT

At PayPal, we’ve spent many years building sophisticated backend systems to help us detect fraud. Our attention to detail has helped us build a reputation as a safer, and easier way for sellers...

Pay with PayPal on eBay and you could win £25,000

news@eBay.com — Tue, 30 Oct 2007 10:06:01 GMT

From 4th October until the 12th December 2007, every time you buy an item on eBay and pay with PayPal, you’ll be entered automatically into a grand prize draw for a chance to win £25,000. We’...

Half Price Listing Day – 50% off Insertion Fees on Thursday 1st November 2007

news@eBay.com — Mon, 29 Oct 2007 11:53:32 GMT

This Thursday, 1st November when you list an item on eBay.co.uk in an eligible category using the Auction-style, Auction-with-Buy It Now or Buy-It-Now Only (Fixed Price) formats, and offer Pay...

Reminder of end of British Summer Time

news@eBay.com — Fri, 26 Oct 2007 17:38:55 GMT

We wanted to inform you about the impact of the end of British Summer Time on listings. As a reminder, the clocks will fall back an hour on Sunday, October 28th at 2am, from 2am to 1am. ...

We'd like to draw your attention to a product recall announcement made in the US, particularly if you buy or sell on eBay.com

news@eBay.com — Fri, 26 Oct 2007 13:58:52 GMT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain children's items. The products include: Bumbo Baby Sitter seats, certain types of children’s metal jewel...

Changes to fees in the Photography and Toys & Games categories

news@eBay.com — Tue, 23 Oct 2007 14:56:41 GMT

We’re happy to say that we’ve resolved the technical problems that affected the changes to fees in the Photography and Toys & Games categories. The revised fees, applicable until 31st December 200...

UK-US visibility in Collectables categories

news@eBay.com — Thu, 18 Oct 2007 15:13:00 GMT

Every day, more than four million people in the UK log on to eBay.co.uk, and this large number of potential British buyers plays a huge role in making our marketplace attractive for UK sellers.<...

Royal Mail strike update

news@eBay.com — Wed, 17 Oct 2007 09:26:56 GMT

Royal Mail has reached an agreement with the Communication Workers’ Union (CWU) which means that the strike action planned for this week won’t take place. There’s still a backlog of post to...

Make Bidding Easier and Faster

news@eBay.com — Tue, 16 Oct 2007 12:13:12 GMT

We would like to inform you that in a few days we will modify slightly the top of the item page. We will add a field next to the Place Bid button for you to type in and for you to submit your bid d...

Consumer Product Safety Commission:Toys Recalled Week of Oct 8

news@eBay.com — Fri, 12 Oct 2007 16:45:05 GMT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain children's items due to excessive amounts of lead and choking/laceration hazards. The products inc...

Update on Feedback: Detailed Seller Ratings

news@eBay.com — Wed, 10 Oct 2007 10:33:19 GMT

We are pleased to provide a brief update on the Detailed Seller Ratings (DSRs) introduced about 6 months ago. DSR adoption rates We’re delighted that buyers ...

Update to previous post: Strike will continue Monday 15th October to Friday 19th October 2007

news@eBay.com — Wed, 10 Oct 2007 15:47:31 GMT

We wanted to draw your attention to the additional strike action that will disrupt Royal Mail services on Monday 15th October - Friday 19th October. The only day the coll...

Selling fees are now more closely based on your selling success in the Photography and Toys & Games categories

news@eBay.com — Tue, 09 Oct 2007 11:53:47 GMT

We are pleased to announce that between 23rd October and 31st December 2007 inclusive in the Photography and Toys & Games categories, the Gallery listing upgrade feature will be free a...

Disruption to Royal Mail postal services – 4th-6th, 8th-10th October 2007

news@eBay.com — Wed, 03 Oct 2007 21:40:46 GMT

Update to previous post: strike will start on Thursday 4th. We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Thursday 4th – Saturday 6...

Half-price listing day – 50% off insertion fees on Thursday, 4th October 2007

news@eBay.com — Mon, 01 Oct 2007 19:32:23 GMT

This Thursday, when you list an item on eBay.co.uk using the Auction-style format in an eligible category, you will pay a half-price Insertion Fee on every item you list. Terms and conditio...

Next generation checkout – a simpler way to pay on eBay

news@eBay.com — Mon, 01 Oct 2007 18:31:47 GMT

Over the next weeks, we’ll be introducing new checkout pages that should make it simpler to complete your transactions on eBay. The main change you’ll see is that you’ll be able to log in d...

New Head of Trust & Safety at eBay UK

news@eBay.com — Mon, 01 Oct 2007 15:18:09 GMT

The success and scale of eBay's marketplace, and its foundation in trust, means that it can attract a small minority of unscrupulous people who attempt to exploit this trust for personal...

eBay announcing fixes to the postal information issue

news@eBay.com — Mon, 01 Oct 2007 11:25:38 GMT

We wanted to inform you that the problem related to eBay transactions completed with PayPal has now been addressed. This recent issue was limited to a very small number of...

Royal Mail maintenance on Sunday October 14th, midnight-5am

news@eBay.com — Fri, 28 Sep 2007 17:25:20 GMT

Royal Mail are performing some systems maintenance on Sunday, 14th October between midnight and 5am. While this is happening, you won’t be able to get to Royal Mail and Parcelforce Worldwide servi...

Royal Mail maintenance on Sunday 30th September, 6am-9pm

news@eBay.com — Fri, 28 Sep 2007 17:24:06 GMT

Royal Mail are performing some systems maintenance on Sunday, 30th September between 6am and 9pm. While this is happening, you might not be able to get to Royal Mail and Parcelforce Worldwide serv...

US Consumer Product Safety Commission - Several Toys Recalled

news@eBay.com — Fri, 28 Sep 2007 17:19:43 GMT

On September 26, 2007, the U.S. Consumer Product Safety Commission (CPSC) issued a recall of several types of toys due to a lead paint hazard. Items in the recall include certain Thomas & Friends W...

Disruption to Royal Mail postal services – 5th, 6th, 8th and 9th October 2007

news@eBay.com — Fri, 28 Sep 2007 13:48:54 GMT

We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Friday 5th – Saturday 6th October and Monday 8th - Tuesday 9th of October. Members who are tr...

Selling made easier

news@eBay.com — Fri, 28 Sep 2007 13:32:45 GMT

We’re launching a new way for you to list your items for sale. It’s called Quick Sell and it’s a simple six-step form that we hope will appeal to people who want to list items on eBay very quickly...

Free Insertion Fee in Local Services Category Extended

news@eBay.com — Wed, 04 Jul 2007 17:52:06 GMT

We’re happy to tell you that we are extending the Free Insertion Fee offer in the Local Services category. From 17 October 2007 and until we let you know otherwise, listing in the Local Ser...

Get cashback on eBay purchases to your PayPal account with the PayPal credit card

news@eBay.com — Mon, 24 Sep 2007 15:13:35 GMT

We would like to inform you about greater rewards available via the PayPal credit card. PayPal has teamed up with

Price Display Change

news@eBay.com — Thu, 20 Sep 2007 17:09:22 GMT

Updated to clarify changes. Over the coming few days you may notice a change to the way the prices of overseas items on results pages are displayed on eBay.co.uk. Previously...

Announcing eBay To Go

news@eBay.com — Fri, 21 Sep 2007 15:34:31 GMT

We are pleased to announce the UK launch of eBay To Go. eBay To Go is a free and fast way for you to showcase any eBay listings, or just your favourit...

Changes to My Messages

news@eBay.com — Wed, 19 Sep 2007 14:17:29 GMT

We are pleased to announce the changes you will see in the next few days in your My Messages inbox within My eBay. We've been working to improve the user interface to make it m...

Your listing is the star!

news@eBay.com — Fri, 14 Sep 2007 15:47:02 GMT

As the marketplace starts heating up for Christmas, we want to celebrate great sellers and attract even more great buyers by showcasing your items in an innovative new way. Starting this we...

A single sign-in for Community forums & the rest of eBay

news@eBay.com — Thu, 13 Sep 2007 14:47:35 GMT

We are pleased to announce that next week we’re making a small change for your convenience. Once you’ve signed into your account anywhere on eBay.co.uk, you’ll be able to use our Community forums...

eBay working to fix postage information issue

news@eBay.com — Thu, 13 Sep 2007 15:44:29 GMT

We wanted to inform you about a problem related to eBay transactions completed with PayPal. This recent issue is limited to a very small number of eBay purchases and is presenting sellers ...

Marketplace Research tool issues - resolved

news@eBay.com — Wed, 12 Sep 2007 15:00:25 GMT

The Marketplace Research tool issues have been resolved and the tool should be working correctly. We apologise for any inconvenience this has caused. Thank you for your patience. Re...

eBay University in Glasgow on Saturday 22nd September

news@eBay.com — Wed, 12 Sep 2007 14:04:25 GMT

Hi, We wanted to remind you that eBay University is coming to Glasgow at the SECC, on Saturday, 22nd September 2007. eBay University is a chance to learn about eBay, meet eBay staff and ne...

Marketplace research tool issues

news@eBay.com — Tue, 11 Sep 2007 15:38:50 GMT

The ability to conduct searches using the Marketplace Research tool is not available. We are working to resolve this issue. We appreciate your patience. Regards, The eBay.co...

Telephone customer support is now available to eBay.co.uk-registered Bronze PowerSellers

news@eBay.com — Wed, 15 Aug 2007 11:03:25 GMT

We are pleased to announce that from today, 10th September 2007, telephone customer support is now available to eBay.co.uk-registered Bronze PowerSellers. Over the last year we have been ex...

Motors Free Listing Weekend - Saturday 15th & Sunday 16th September

news@eBay.com — Mon, 10 Sep 2007 09:28:46 GMT

It's not often you get something for free, but this weekend you can list any car (or other type of vehicle) on eBayMotors.co.uk for free, using the Auc...

System issue: automatic payment declined messages

news@eBay.com — Wed, 05 Sep 2007 12:20:20 GMT

Please note that some members who have set up to pay their eBay fees by automatic payment may receive an alert informing them that their automatic payments have been declined. The message will a...

Starting today: link to video to describe your listing

news@eBay.com — Wed, 05 Sep 2007 12:17:17 GMT

We’re pleased to announce that sellers are now able to embed a video that describes their items in their listings. How to include video in your listing We've made ...

10p Listing Day - Thursday 6th September

news@eBay.com — Mon, 03 Sep 2007 16:57:14 GMT

List an item for just 10p this Thursday 6th September – whatever the starting price. You can list items using the Auction-style, Auction-with-Buy It Now or Buy It Now Only (Fixed Price) ...

Join us at the latest eBay University seminars in Ireland

news@eBay.com — Tue, 28 Aug 2007 16:34:15 GMT

We're excited to announce some upcoming dates for eBay University 2007 in Ireland. This autumn we will be running two eBay University seminars at the National College of Ireland, which is...

Changes to appearance of Search Pages & Bid History

news@eBay.com — Tue, 28 Aug 2007 10:40:41 GMT

We wanted to let you know that search, <...

Skype alerts – eBay activity reminders on your desktop

news@eBay.com — Fri, 24 Aug 2007 16:47:29 GMT

We are pleased to announce that you can now get alerts about your eBay activities on your desktop through your Skype instant messenger. Skype joins the list of instant messenger programs through ...

The eBay.co.uk team is working to resolve a sold item email issue

news@eBay.com — Thu, 23 Aug 2007 17:38:07 GMT

We have received a number of reports that members are not receiving sold item emails once an item has been won or purchased using the Buy It Now (Fixed Price) Format. We are currently working to r...

Reduction in Gallery feature fee for Media and Collectables

news@eBay.com — Tue, 21 Aug 2007 10:19:45 GMT

We are pleased to announce that from 1st September until 31st December 2007 we are reducing the price of the Gallery Listing Upgrade feature (gallery picture) for items listed in the Media and C...

e-Parcel Card service launches – Preferential Postage Prices for eBay.ie Sellers

news@eBay.com — Fri, 10 Aug 2007 13:23:40 GMT

eBay.ie is delighted to announce an exciting new venture with An Post. The e-Parcel Card entitles eligible eBay sellers resident in the Republic of Ireland to preferential rates on postag...

New Local Services category on eBay.ie

news@eBay.com — Wed, 15 Aug 2007 17:18:57 GMT

Following feedback from the eBay community, we are pleased to announce that eBay.ie has launched a new category specifically for Local Services. This new category provides a place for local serv...

Half-Price Listing Day - 50% off Insertion Fees on Wednesday 22nd August 2007

news@eBay.com — Fri, 17 Aug 2007 17:21:25 GMT

This Wednesday, when you list an item on eBay.co.uk using the Auction-style format in an eligible category, you will pay a half-price Insertion Fee on every item you list! Terms and condi...

Get up to 3% cashback with the PayPal Credit Card!

news@eBay.com — Thu, 16 Aug 2007 15:56:43 GMT

The PayPal Credit Card lets you shop with PayPal online, offline, anytime and includes great features and benefits. Apply now and get this great cashback offer. You will earn ...

Consumer Product Safety Commission: Mattel Product Recall

news@eBay.com — Wed, 15 Aug 2007 10:56:14 GMT

On August 14, 2007, the U.S. Consumer Product Safety Commission, in cooperation with Mattel, issued a recall for various toys due to the risk of magnets detaching from the toys and posing a risk...

Testing New Home Page Layouts

news@eBay.com — Wed, 15 Aug 2007 09:48:49 GMT

We wanted to let you know that we will be testing some new home page layouts over the next few months. From this week onwards, a small sample of our users will be included in the test auto...

Royal Mail & Parcelforce Worldwide items will be unavailable for purchase via PayPal online postage between 7pm Saturday 18th August and 9am Sunday 19th August

news@eBay.com — Wed, 15 Aug 2007 09:42:12 GMT

We wanted to tell you about some scheduled maintenance that will affect your use of Paypal online postage. In order to maintain a reliable technological system for you to use via PayPal online ...

New: September Category Changes

news@eBay.com — Tue, 14 Aug 2007 10:21:16 GMT

We are pleased to announce that we are making a number of category changes during the week beginning 10th September. Within the categories listed below in bold font the

Online video safety guides

news@eBay.com — Fri, 13 Jul 2007 12:01:23 GMT

We thought you’d be interested in our latest initiative to help our users stay safe online. The Trust & Safety Team at eBay work to ensure eBay.co.uk’s community of users are protected fr...

Discount issues during checkout

news@eBay.com — Wed, 28 Mar 2007 16:50:00 GMT

We wanted to let you know that we are continuing to investigate the problem with discounts not always being reflected during checkout. We are working to fix this problem as soon as possible...

Disruption to Royal Mail postal services – 12th and 13th July 2007

news@eBay.com — Mon, 09 Jul 2007 14:18:58 GMT

We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Thursday 12th July and Friday 13th July. Members who are trading around the time of the strike...

10p Listing Day – Thursday 12th July 2007

news@eBay.com — Tue, 26 Jun 2007 14:27:00 GMT

Start low and pay less this Thursday 12th July. If you start your Auction format listing at £14.99 or less and list an item in an eligible category, you will pay a reduced Insertion Fee price of o...

Testing New Search Results Pages

news@eBay.com — Wed, 04 Jul 2007 11:19:12 GMT

We wanted to let you know that we will be testing some changes to search results pages over the next few weeks. From today, 5% of users will be included in the test automatically, which should be...

Firefox Companion for eBay Launches Today

news@eBay.com — Thu, 28 Jun 2007 10:59:46 GMT

We’re pleased to announce today’s launch of the final version of the Firefox Companion for eBay, following public testing and significant positive fe...

Potential delays to deliveries due to flooding

news@eBay.com — Fri, 29 Jun 2007 14:37:58 GMT

As you will be aware, many areas throughout the UK have been hit by torrential rain and heavy floods this week. This has resulted in a number of services being affected, including the delivery of...

New and Improved Buyer Protection on eBay

news@eBay.com — Fri, 08 Jun 2007 12:43:04 GMT

Update: link to Paypal Buyer Protection information amended. We wanted to remind you about improvements we’re making to buyer protection on eBay.co.uk and eBay.ie. PayPal now prov...

Important Information about Parcelforce Worldwide Services on Friday 29th June.

news@eBay.com — Thu, 28 Jun 2007 10:57:50 GMT

Parcelforce Worldwide services are unaffected by the Royal Mail industrial action on Friday 29th June. As a result of this, however, they are anticipating a very high demand for their services on Frid...

The Latest from the PayPal Credit Card – Still great rates, plus NEW Online Account Manager!

news@eBay.com — Wed, 27 Jun 2007 13:24:02 GMT

If you’re looking for a Credit Card that offers great rates, security benefits and the convenience and control to manage your account 24/7, check out the

New features on eBay My World

news@eBay.com — Mon, 11 Jun 2007 14:59:21 GMT

We wanted to let you know about new features we’ve added to eBay My World. My World is an updated profile page that complements your About Me page. It brings together many features already availab...

10p Listing Day – Thursday 14th June 2007

news@eBay.com — Fri, 08 Jun 2007 16:59:21 GMT

List any item in an eligible category for just 10p this Thursday. Sellers who list one or more items in an eligible category using the Auction-style format will pay a reduced 10 pence Insertion Fe...

19th June – 2 Hour Scheduled Maintenance for PayPal

news@eBay.com — Fri, 08 Jun 2007 15:05:43 GMT

We wanted to let you know that the PayPal site and a majority of its features will be unavailable from 5.00 am to approximately 7.00 am on 19th June, 2007. This is due to PayPal moving its data ce...

Update: Removal of Revise Item Duration

news@eBay.com — Thu, 07 Jun 2007 16:47:55 GMT

We wanted to let you know that in the next few days, the option to extend your listing duration using our listing tools will be changed. Sellers will notice that once 2 hours have passed after th...

Half Price Listing Weekend 9th-10th June

news@eBay.com — Wed, 06 Jun 2007 14:48:51 GMT

When you list an item in the ‘Home & Garden’ and ‘Clothes & Shoes, Accessories’ categories on the 9th and 10th June you will pay a half-price Insertion Fee and be able to use the Gallery Lis...

eBay University in London this Saturday, 9th June

news@eBay.com — Tue, 05 Jun 2007 09:09:19 GMT

Hi, My name is Matt, and I am the Events and Education Manager at eBay.co.uk. I wanted to let you know that eBay University is coming to London at the Business Design Centre, Islington this coming...

Classified Ads Policy

news@eBay.com — Mon, 04 Jun 2007 11:48:34 GMT

We wanted to let you know about our new Classified Ads policy. Classified Ad listings give eBay sellers a way to list items and services to generate multiple leads or potential buyers. Whi...

New: Item Specifics Feature in Antiques, Baby, Cars, Parts & Vehicles, Clothes, Shoes & Accessories, Collectables, Computing, Consumer Electronics, Crafts, Health & Beauty, Home & Garden, Mobile & Home Phones, Musical Instruments, Photography, Sporting Goods, and Toys & Games

news@eBay.com — Mon, 04 Jun 2007 11:33:30 GMT

eBay’s Item Specifics feature allows sellers to provide more details when they list an item. Buyers can then search against these item details, as well as using the standard Title Search and Descripti...

End of Home Page Featured option

news@eBay.com — Fri, 01 Jun 2007 08:32:31 GMT

We wanted to let you know about a change we are making to one of the options used for listing items. Next week we will begin to remove the Home Page Featured option from the eBay.co.uk and eBay.ie...

Coming Soon – Improvements to Seller Invoices

news@eBay.com — Wed, 30 May 2007 11:35:04 GMT

We wanted to let you know about improvements we’re making to seller invoices. Additional security for invoice emails The next invoice email you receive will contain only a t...

Enhancements to eBay’s Header

news@eBay.com — Fri, 25 May 2007 12:35:18 GMT

We wanted to let you know about changes to the site header on eBay.co.uk and eBay.ie. The site header is the bar at the top of almost every eBay page, containing the Buy, Sell, and other links. W...

Developing cross-border trade on eBay.co.uk

news@eBay.com — Tue, 29 May 2007 13:54:44 GMT

We wanted to share our plans for the development of cross-border trade on eBay.co.uk during the rest of 2007. In February, we reduced the visibility of UK items on eBay.com, as they had reached a ...

Sell more for less! List using the Auction-style format for just 5p per item on 31st May 2007

news@eBay.com — Thu, 24 May 2007 16:28:35 GMT

List an item using the Auction-style format with a starting price of between 1p and 99p inclusive for a reduced 5p Insertion Fee this Thursday – when you start your auction listing at 99p or less! ...

New - Bid Assistant

news@eBay.com — Thu, 24 May 2007 16:50:39 GMT

We wanted to let you know about the forthcoming launch of our new tool: Bid Assistant. Bid Assistant manages bids and makes winning the right item at the right price more convenient for buyers.

Problems with leaving Feedback

news@eBay.com — Wed, 23 May 2007 14:17:29 GMT

Some members have reported that they are having problems leaving Feedback on eBay.co.uk and eBay.ie. We are working to resolve these problems as quickly as possible, but in the meantime some members l...

Final Reminder: Old Sell Your Item (SYI) Form Retires on 24th May

news@eBay.com — Mon, 21 May 2007 13:01:15 GMT

We wanted to remind you that the old version of the Sell Your Item (SYI) form retires on 24th May, as previously announced. Afte...

New: Pre-Filled Item Information in Business, Office & Industrial, Computing, Consumer Electronics

news@eBay.com — Thu, 17 May 2007 12:13:37 GMT

We are pleased to announce that the Pre-Filled Item Information feature will soon be available in the following categories: Computing > Drives/ Storage > Zip Drives Business, Office &...

New: Item Specifics Feature in Antiques, Baby, Business, Office & Industrial, Cars, Parts & Vehicles, Collectables, Computing, Crafts, Home & Garden, Photography, Sporting Goods, Sports Memorabilia, Tickets & Travel and Toys & Games

news@eBay.com — Thu, 17 May 2007 12:10:27 GMT

Motors Free Listing Weekend this Saturday 19th & Sunday 20th May

news@eBay.com — Wed, 16 May 2007 13:55:48 GMT

It's not often you get something for free, but this weekend you can list any car (or other type of vehicle) on eBayMotors.co.uk for free, using the Auction-s...

Updates on the Safeguarding Member ID Initiative

news@eBay.com — Tue, 15 May 2007 15:31:32 GMT

We wanted let you know about changes we’re making to our Safeguarding Member IDs (SMI) initiative. We introduced SMI to eBay.co.uk in

eBay General Announcements